The company will provide services to customers before selling products, such as product design, consultation, product introduction, quick quotation and other services.
The Company will provide customers with services in product sales, including warm reception, careful selection of products for customers, and description of the scope of operation.
In order to protect your rights and interests, please carefully read the maintenance instructions. You will enjoy the after-sales service provided by our company. Sincerely thank you for purchasing and using our products. Our company has a good after-sales guarantee. To ensure that you can fully enjoy the perfect after-sales service guarantee provided by our company, please read the following carefully.
After sales service rules
1. All users who buy our products, we provide all after-sales protection to ensure that your consumer rights and interests are protected.
2. If there is a problem with the product quality and it needs to be replaced, please provide a series of materials such as photos and videos in advance.
3. Customer service hotline: (+86) 576-8697-0081
Exchange conditions
1. Show our product purchase voucher.
2. Damage caused by product problems rather than man-made damage.
3. Due to irresistible external factors such as; Products damaged by earthquake and lightning.
Love not covered by the warranty
1. Failing to use the damaged products according to the regulations.
2. Products scratched, defiled, rusted, oxidized or artificially or physically damaged during transportation.
3. The product has exceeded the warranty period.
Return process
Self inspection by the user (confirm that there is a problem with the product) -->Inspection by the after-sales service department of Cassar -->Delivery to Cassar for replacement -->New products are sent back to the customer
matters needing attention
Cassar Precision will provide all pre-sales, in sales and after-sales services, looking forward to cooperation.
Sales address: No. 0213, Zone C, Zhejiang Tools Trading Center, Wenling, Zhejiang
Address: Zhanglaoqiao New Complex Building, Wenqiao Town, Wenling City
Tel./Fax: (+86) 576-8697-0081
After sales service hotline: (+86) 576-8697-0081
QQ：1265678855 435534756
